Once it is up and running, RingCentral takes multiple steps to ensure it stays that way. RingCentral provides an implementation specialist who walks you through each step of the installation process, ensuring that your service works perfectly from the start. The cloud-hosted system requires access to a high-speed DSL, cable or fiber optic connection. It is available in multiple service plans that work for small, midsize or large organizations.
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This system is easy to install and use, and it has a vast array of calling, collaboration, and mobile features. RingCentral MVP's cloud-hosted VoIP unified communications system serves all types of businesses. Nextiva sells desk and conference phones that range between $75 and $1,100 each.
Here is a breakdown of the range of costs for each plan: The per-user price drops with the more users you have, the longer-term contract you are willing to sign and if you want to prepay. Within each plan, the price can fluctuate based on the number of users whether you commit to 12-, 24-, or 36-month contracts and if you are willing to prepay for those lengthy contracts. Nextiva is available in four service plans that vary in price and included features. The company monitors each user's call history for irregular call activity to protect against fraudulent charges. Additionally, Nextiva conducts regular audits to ensure its system isn't vulnerable to hackers. Users have the option of using call encryption to protect call privacy. Nextiva's business phone system is also extremely secure. This means that service is typically only down for a few minutes each year. Overall, Nextiva reports a 99.999% uptime. Having multiple data centers helps ensure continual service. The network has data centers located throughout the United States each data center is monitored 24/7. Part of what makes Nextiva such a solid unified communications system is its reliability. It includes task management and team calendars.
Additionally, Nextiva's Cospace offers a place for colleagues to work with one another. Nextiva has built-in video conferencing capable of supporting up to 250 participants. It also has a number of collaboration tools, including audio conferencing, team messaging and online fax services. It offers HD voice, auto-attendants, voicemail-to-email, voicemail transcription, call recording and call groups. It has several valuable features that businesses of all sizes will find valuable. In addition to its CRM functionality, Nextiva offers excellent phone services. The built-in CRM offers valuable tools to help both sales and customer service representatives, including contact management, account history, sales pipeline management, case status, workflow automation and email case routing.
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With these options, businesses in need of CRM software have a choice between Nextiva's or a different program.
Most phone systems offer integrations with top CRM software (like Salesforce) Nextiva, which offers those integrations as well, sets itself apart by having proprietary software. Nextiva has its own built-in CRM solution that can help both your sales and customer support teams. Nextiva is a cloud-hosted unified communications system that is a perfect solution for businesses looking to combine their phone system and CRM services into one platform. To learn more, read our guide on choosing a business phone system.
Our best picks are below, as well as a comprehensive list of phone system and unified communications providers in case our choices don't fit your needs. To help you choose the solution that best suits you, we analyzed more than 75 providers, looking at factors such as price, ease of use, and features and tools. The best unified communications systems allow employees to communicate by phone, video, and text, which gives businesses the flexibility to connect with customers and clients in any way they prefer. The Best Business Phone Systemsīusiness phone systems no longer serve as a tool for making and receiving calls. The best phone systems for small business use VoiP technology which allow you to use your business internet connection for the whole system. Types of business phone systems include Voice over IP (VoiP), Private Branch Exchange (PBX), and Key System Units (KSU). A business phone system is a multi line phone system that often includes such features as unlimited calling, automated menus, ring groups to call multiple employees simultaneously, voicemail to email functionality, and call recording.
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